[P] Newsletter popup

Prestige natively integrates with Shopify customer list to allow you to gather email addresses for marketing purposes. To configure the newsletter popup:

1/ Open the theme editor, and click on the "Newsletter popup" section:

2/ Change settings such as wording, delay, or apparition logic.

Hiding the newsletter popup

To hide the newsletter popup, click on the small eye icon next to the section:

FAQ

  • Does it integrate with third-party systems like Klaviyo or MailChimp? The theme is agnostic to any third-party marketing system. Instead, it simply creates a customer in Shopify customers list with a standardized tag. The customer list can then be synchronized automatically to third-party systems by using a compatible app. If you are using Klaviyo, use the official Klaviyo app. If you are using MailChimp, use the official MailChimp app. If you use a different marketing system, please contact their support directly to check if they natively integrate with Shopify.
  • I don't receive any email when I subscribe; why? Shopify is not an email marketing system, which means it does not have features to send welcome emails or create marketing campaigns automatically. It simply helps to collect emails into a unified customer list. You need to use a marketing system such as Klaviyo or MailChimp to send automated emails. If your needs are essential, you can also use the Shopify Email app developed and maintained by Shopify.
  • Can I collect extra fields? Our theme only allows you to gather an email address. You need to hire a developer if you wish to pick extra fields (such as names or personal information). However, studies show that the more information you request, the lower the subscription rate (or filled with fake information that won't bring any value). Therefore, we recommend you only collect emails for higher subscription rates.
  • Can I add images or videos inside the popup? Our theme Prestige does not support this. It has been designed to look minimalistic and reduce distraction. If you want more control over your newsletter popup's appearance, you can use a dedicated app like PixelPop.